My intention for this post was to provide another avenue to access important information on some quirks of the Automation Studio API objects and their relations to each other. There are some fundamental knowledge nuggets buried deep in the official documentation, plus, some documentation is simply flat wrong.

I like…


Analysing your users’ role and permission settings can be troublesome to capture all these settings from within the Admin Setup interface.

There is a way to export all roles and permissions from marketing cloud and you can retrieve this information by using the SOAP API on the AccountUser object.

Below I outline a solution you can use to capture this information in Marketing Cloud and save to Data Extensions for easy use. We will be using WSProxy and SSJS in a script activity. Before we begin, the setup needs to be built in the Enterprise / Parent / Top level business unit.

Data Extension Setup

USERS_INFORMATION Data Extension


By getting the fields available for retrieval, you can identify what kind of information is returned on a Retrieve call.

Use the Describe method to get information about the metadata associated with an object.

The Describe method supports a request for object metadata in the form of an ObjectDefinitionRequest and…


Scenario

We have a Journey Builder Update Contact Activity writing to a DE field called JourneyEntryDate with the current system timestamp as each contact passes through this canvas activity. …


By default MS SQL Server has configured Sunday as the first day of a week. Unfortunately you’re unable to set the server config for the first day of a week in Salesforce Marketing Cloud, so you’ll need a SQL approach.

In the expression below, we add the specified number of…


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What we have below is an edited response from a WSProxy api retrieve call to the SubscriberStatusEvent SOAP object. Within the “Results” array, we can see that the “Properties” array is an array of objects, with each object having two attributes, Name and Value.

....
var res = prox.retrieve("SubscriberStatusEvent", …


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This post comes off the back of a webinar hosted by Eliot Harper and Ivan Razine in which the very important topic of secure development practices was covered. One of the key learnings was how to protect your API credentials (clientID and clientSecret) on CloudPages. I’d encourage you to watch…


Many times during troubleshooting and working remotely have I needed to share the setup of data extension within Salesforce Marketing Cloud with colleagues or clients. And you know what they say; a picture is worth a thousand words. Having said that, its actually quite difficult to get a screenshot of…


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Date fields in Marketing Cloud can be challenging. They are stored in a specific format that includes a time component, and you may have to deal with different time zones.

  • ExactTarget/Marketing Cloud system time is hard coded to UTC-6 (UTC minus six hours) and the system time does not change…


The _Subscribers and _ListSubscribersData Views in Salesforce Marketing Cloud have a wealth of information that can be used to uncover when a subscriber was added to the system, when they unsubscribe and their current status (active, unsubscribed, bounced or held).

Amongst the most valuable information nested in these views is…

Charlie Fay

I am a certified Salesforce Marketing Cloud Consultant at Bower House Digital in Melbourne, Australia.

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